AI Agents Platform for Business Phone Calls
DeskViu AI Agents is a cloud platform for building AI voice agents that make and receive phone calls for your business, with ready-made templates for lead qualification, appointment booking, payment and KYC reminders and candidate screening, outbound campaign scheduling, DeskViu CRM and HRMS integration, and prepaid per-minute billing.
Aria · AI voice agent
On a call · 02:14
Live transcript
Lead qualification campaign
Running42 / 120
Calls made
12
Qualified
6
Retry
Illustrative screen. Names and numbers are examples.
At a glance
- Product
- DeskViu AI Agents
- Category
- AI voice agent platform (SaaS)
- Made by
- Accenflair IT Solutions Private Limited, Hyderabad, India
- Status
- Live, self-serve sign-up
- Channels
- Inbound and outbound phone calls, browser voice, text chat
- Pricing
- Prepaid INR wallet, billed per minute of call time. See the rate card →
How an AI agent handles a call
The agent listens, thinks and speaks in real time, then logs what happened. You choose the models and the phone line.
Aria · AI voice agent
🎧 Hear a sample call
A scripted demo, voiced by AI (Sarvam) — not a real customer call.
- 01
Contact list
A CSV file, DeskViu CRM leads, or a DeskViu HRMS job opening.
- 02
Listens
Speech-to-text hears the person in real time.
- 03
Thinks
A language model follows your script and goals.
- 04
Speaks
A text-to-speech voice replies, in English, Hindi or Telugu.
- 05
Result
Recording, transcript and outcome, written back to the lead in DeskViu CRM.
Speech and language models
- OpenAI
- Deepgram
- ElevenLabs
- Cartesia
- Azure
- Sarvam
Or bring your own provider keys.
Phone lines
- Twilio
- Plivo
- Vonage
- Telnyx
- Vobiz
- Cloudonix
- Asterisk
Plus browser voice, an embeddable widget and text chat.
Illustrative diagram.
Why teams put AI agents on the phone
Calls are repetitive, time-sensitive and easy to drop. An AI agent takes the routine ones so your people can focus on the rest.
Never miss an enquiry
An agent can answer inbound calls, so questions and bookings do not wait for someone to be free.
Follow up on every lead
Outbound campaigns call a whole list, retry on busy and no-answer, and stay inside your calling hours.
Reminders at scale
Send EMI, fee-due and KYC reminders by voice without building a call team to make them.
The same script, every call
Each conversation follows the goals and tone you set. English is the default, with Hindi and Telugu voices set up per organisation.
A person when it matters
When a caller needs a human, the agent can transfer the live call to your team.
Every call on record
Recordings, transcripts and outcomes are kept, and results are written back to the lead in DeskViu CRM.
Billed per minute of call time from a prepaid wallet, so cost follows usage.
How AI agents help companies, colleges, schools and every business
Start from a ready-made template and adapt the script to your own process.
Companies
- Qualify new leads within minutes and log the outcome in DeskViu CRM
- Screen candidates at volume from a CSV with resumes or a DeskViu HRMS job opening
- Answer common customer questions and hand live calls to your team
- Send payment and KYC reminders
Colleges
- Follow up on admissions enquiries and note each prospect's interests
- Remind students and parents about fee due dates
- Answer common questions about courses, dates and campus visits
- Screen applicants for faculty and staff roles
Schools
- Call parents with fee-due reminders
- Follow up on admission enquiries
- Answer parents' common questions about timings, fees and visits
- Screen candidates for teaching and staff roles
Any business
- Clinics, salons and restaurants: take appointment, table and order requests by phone
- Banks and lenders: EMI and KYC reminders
- Retail and services: customer care and lead follow-up
- Anything with a phone script: start from a template and adapt it
Booking and ordering templates run the conversation. To check or reserve real slots or orders, connect them to your own system with API tools. Call only people who have agreed to be contacted.
Everything included
Start from a template, connect your phone line and your contact list, and let the agent handle the conversation.
Ready-made agent templates
Ten starting points you edit to match your script, tone and business.
- Lead qualification
- Appointment booking for salons and doctors, and hotel table reservations
- Restaurant ordering and customer care
- HR candidate screening
- Bank EMI, fee-due and KYC-due reminders
- Connect an agent to your own systems with HTTP API tools. Booking and ordering templates run the conversation and do not include a built-in calendar or order system
Calls and channels
Put the agent where your customers already are.
- Outbound and inbound phone calls
- Telephony through Twilio, Plivo, Vonage, Telnyx, Vobiz, Cloudonix or your own Asterisk PBX
- Browser voice and an embeddable widget, plus text chat
- Live transfer of a call to a human
- English by default, with Hindi and Telugu voice options set up per organisation
Campaigns at scale
Schedule outbound calling against a list, with the controls a calling team needs.
- Contacts from a CSV file, from DeskViu CRM leads, or from a DeskViu HRMS job opening
- CSV with resumes (PDF or DOCX) for candidate screening
- Retries on busy, no-answer and voicemail
- Calling-hours schedules by timezone and a concurrency limit
- Automatic pause when the wallet runs out, resuming on top-up
Models, results and control
Choose how the agent thinks and speaks, then see what happened on every call.
- Choose speech and language model providers, including OpenAI, Deepgram, ElevenLabs, Cartesia, Google, Azure and Sarvam, or bring your own keys
- Call recordings, transcripts and per-call logs
- Call outcomes written back to the lead in DeskViu CRM
- Usage reports and a low-balance email alert
Frequently asked questions
What is DeskViu AI Agents?
DeskViu AI Agents is a cloud platform for building AI voice agents that make and receive phone calls for your business, with ready-made templates for lead qualification, appointment booking, payment and KYC reminders and candidate screening, outbound campaign scheduling, DeskViu CRM and HRMS integration, and prepaid per-minute billing.
What can the AI agents do?
They hold a spoken conversation following the script and goals you set. Templates cover lead qualification, appointment booking, table reservations, restaurant ordering, customer care, candidate screening, and EMI, fee and KYC reminders. They can call your own systems through API tools, and transfer the call to a person.
Do the booking agents book into my calendar automatically?
Not out of the box. The booking and ordering templates run the conversation and capture the details. To make them check or reserve slots in your calendar or order system, connect them to it using HTTP API tools.
Do I need DeskViu CRM or HRMS to use it?
No. You can sign up on its own and call a CSV list. If you do use DeskViu CRM or HRMS, campaigns can pull leads or job openings directly, and call outcomes are written back to the CRM lead.
How is it billed?
It is a prepaid wallet in INR, billed per minute of call time. You top up by RazorPay, and each completed call is rounded up to the next minute with a one-minute minimum. A call cannot start when the balance is below one minute, and campaigns pause automatically at zero. Bringing your own AI provider keys changes the rate; ask sales@deskviu.com. If you use your own telephony provider account, that provider bills you separately.
See the AI Agents rate card →Is there a free trial?
New wallets start empty, so there are no automatic free credits. Request a demo and the team will walk you through it first.
Which phone providers does it work with?
Twilio, Plivo, Vonage, Telnyx, Vobiz and Cloudonix, plus your own Asterisk PBX. You bring your own account and numbers with the provider.
Who is responsible for calling regulations and consent?
You are. Rules on consent and do-not-call lists differ by country. The campaign engine does not yet include consent capture or do-not-call filtering, so call only lists you have permission to contact.
How is my data handled?
Each organisation's data is isolated from other organisations. Recordings, transcripts and call logs are kept so you can review calls. Message and audio content is processed by the speech and language providers you select.
Explore more of DeskViu
Put an AI agent on your phone line
Create an account and try a template, or book a demo and we will set one up around your use case.